Privacy Policy of RadBee

Our website; www.radbee.com and our Apps for the Atlassian Platform, hereinafter designated as “our products”, collect some Personal Data from its Users through voluntarily filling of a form.

 

Owner and Data Controller

RadBee Ltd.
14, Ballard Close, Milton
Cambridge, CB24 6DW, UK
Owner contact email: info@radbee.com

 

Types of Data collected

We collect Contact Data like email, name, or address used.
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
The Contact Data may be freely provided by the User.
Users are free not to communicate Data without any consequences to the availability or the function of the service.

 

Mode and place of processing the Data

 

Methods of processing

The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT-enabled tools and services, following organizational procedures and modes strictly related to the purposes indicated.
In addition to the Data Controller, in some cases the Data may be accessible to certain types of persons in charge/involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.

 

Place

The Data is processed at the Data Controller’s operating offices and in any other place where the parties involved with the processing are located. For further information, please contact the Data Controller.

 

Retention time

The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that the Data Controller suspend or remove the data.

 

The use of the collected Data

The Data concerning the User is collected to allow the Owner to provide and improve its services, managing support and contact requests, managing contacts and sending messages. The Personal Data used for each purpose is outlined in the specific sections of this document.

 

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

 

Analytics and Usage Tracking

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior to improve our Products.

 

Google Analytics (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of our products, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

  • Personal Data collected: Cookies and Usage Data.
  • Place of processing: The USA. Useful links – Privacy PolicyOpt-Out

 

Managing support and contact requests

This type of service allows our company to manage support and contact requests received via email or by other means, such as the contact form.The Personal Data processed depend on the information provided by the User in the messages and the means used for communication (e.g. email address).

 

User database management

This type of service allows the Owner to build user profiles by starting from an email address, a personal name, or other information that the User provides to our products, as well as to track User activities through analytics features. This Personal Data may also be matched with publicly available information about the User (such as social networks’ profiles) and used to build private profiles that the Owner can display and use for improving our products.
Some of these services may also enable the sending of timed messages to the User, such as emails based on specific actions performed on our products.

 

Interaction with live webinar platforms

This type of service allows Users to interact with third-party live webinar platforms, for the purpose of contacting and being contacted by the Owner’s support and marketing departments.
If one of these services is used, it may collect Contact and Usage Data. Live webinars may be recorded.

 

GoToWebinar (LogMeIn, Inc)

GoToWebinar is a service for hosting interactive webinars provided by LogMeIn, Inc
Personal Data collected: Contact and Usage Data.
Place of processing: US – Privacy Policy

 

Additional information about Data collection and processing

 

Legal action

The User’s Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of our products or the related services.
The User declares to be aware that the Data Controller may be required to reveal personal data upon request of public authorities.

 

Additional information about User’s Personal Data

In addition to the information contained in this privacy policy, our products may provide the User with additional and contextual information concerning particular services or the collection and processing of Personal Data upon request.

 

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time. Please see the contact information at the beginning of this document.

 

The rights of Users

Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, canceled, updated, corrected, transformed into an anonymous format, or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the contact information set out above.
Our products do not support “Do Not Track” requests. To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

 

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using our products and can request that the Data Controller remove the Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data the Data Controller has about Users.

 

Information about this privacy policy

The Data Controller is responsible for this privacy policy. The last update was made on March 12th, 2019

 

 

Contact

info@radbee.com